Leslie Jones Comes After Jessica Alba’s Company
Leslie Jones isn’t buying Jessica Alba’s Honest Company — and she went on a Twitter rant to prove it.
“Ok @Honest you just lost a good customer,” she wrote on Twitter. “@jessicaalba please address your company that is not doing good business. I have use your company for more than three years now and these last three orders have been a nightmare!! I have spend too much money here for that to happen!!”
Of course customer service responded right away: “We’re so sorry your order was delayed,” the company wrote back to Jones. “Our diaper cakes are handmade and can take 1-3 days to process. We value your feedback and we’re always looking for ways to improve. We appreciate your love for Honest – thank you for giving us the chance to make this right.”
Leslie still wasn’t buying it, though. LOL!
“next day air should not be a f–king option. it should be made clear that the order is sent after processing which you don’t do. It’s not overnight if it gets there in a week. you charging me damn near 50 dollars for,” she said. “The last three orders were late. It wasn’t like that before.”
Of course, Jessica had to defend:
“Omg! I’m so so sorry you haven’t had a great experience,” Jessica wrote. “We are all over this issue and will make it right. I am so appreciative and grateful to you for being a loyal Honest fan over the years, especially as we go through these growing pains. I’m a huge fan of yours. JA.”