A post shared by Jenni Falconer (@jennifalconer) on Aug 31, 2017 at 3:49am PDT

French firefighter Xavier Gourmelon was on the scene 20 years ago, when Princess Diana died, and now he’s speaking out in an interview with ITV.

“Nobody knew it was her, nobody had recognized her,” he said. “As I approached, there was a blonde person who was sitting on the floor. She regained consciousness she looked at me and said, ‘Oh my God, what’s happened?’ A bit agitated. I tried to calm her down and tell her we would look after her but she fell into a coma again.”

So incredibly sad.

In a recent interview, Prince Harry recently said of he and his brother William: “I think it’s never going to be easy for the two of us to talk about our mother. But 20 years on seems like a good time to remind people of the difference that she made not just to the royal family but also to the world.”